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Compliments and Complaints

We regularly engage with our communities in order to give local people the opportunity to tell us what they think about the services provided and help to shape the future of their Fire and Rescue Service. This information helps us to provide better and more responsive services.

Send us your feedback

To improve our services we need to know what you think about what we do. This is why we would like to find out your views. We value all your comments, whether good or not so good, as these provide us with important feedback which will help us to improve our services.

Please email corporatecommunication@humbersidefire.gov.uk to submit your comment, write to us at Corporate Communications, Humberside Fire and Rescue Service Headquarters, Summergroves Way, Hull HU4 7BB or call us on (01482) 565333.


Let us know

We are committed to lead by example and respect the views of others. We are working hard to become more representative of the communities we serve and if members of our community have felt and feel excluded, unwelcome, not valued or not supported by us. Then they can contact us confidentially by email at letusknow@humbersidefire.gov.uk