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Messages of thanks 2021

On this page you will find a summary of the messages of thanks we have received in 2021. 

January

Hi would like to pass thanks on to the first responder from Withernsea Fire Station who attended my mother on the 7/1/21, he was professional and put her at ease until the ambulance got there. Thanks 

February

I would just like to thank White Watch at Peaks Lane Fire Station who attended my father-in-laws house last night in Grimsby. My father-in-law had collapsed and your team of professionals were on hand to assist the paramedics. In a highly emotional environment your team displayed the highest standards of service and empathy towards my family and I thank you for that. 

Thanks were sent to the Watch Manager of Red Watch at Peak Lane Fire Station, for passing on the necessary information to safely dispose of some soon to be expired red parachute flares. "He went out his way to find me the most upto date information about the disposal and also phoned me later on to pass on the contact information of a local Police Authority to assist in the said disposal."

Howden Station have recieved a special thank you from Yorkshire Ambulance Service for their assistance with a recent incident, stating " they were very helpful, Josh in particular".

March

On Thursday, we had a fire hidden in the chimney and the team from Beverley Fire Staion came to our rescue. We would like to thank them all for their hard work and attention in saving our lives and property.
Also please thank them for all the advice that they have given us in regards to safety and also the two alarms that they have fitted for us.

Our Falls Team have received a number of thanks from members of the public over the last few weeks, these are a few examples: "This is a brilliant service, very quick response times. Immediately put my husband at ease, although in pain. Very good communications skills, also taking into account my husband's dementia. Very supportive with great team work re - care provided. Also very concerned re - myself and if I was alright - thank you so much for this service" "Staff attending were very courteous and did not make me feel like a nuisance. Were very careful to make sure that my dignity was maintained was observed at all times." "Fantastic crew. Very happy, second time I've used the service." "Brilliant. Blue watch. Fantastic."

Epworth Fire Station received a message of thanks from a member of the public, thanking the First Responder who attended an incident in November. "The gentleman was there within minutes and showed great care and compassion." 

A member of the public would like to thank Epworth Fire Station for everything they do in keeping the local community safe. "Thank you to all of you and the help you have given to many people."

A firefighter at Epworth Fire Station received a message of thanks for their great work whilst carrying out First Responder duties. "He was amazing, very calm and understanding."

The First Responder at Epworth Fire Station received praised for their quick response and professionalism. A member of the public said,  "Thank you and keep up the great work."

A mother of a 12 year old, would like to thank the crew at Epworth Fire Station, for their acknowledgement of her son whilst at an incident. "It abolutely made his day, he loves fire engines and firefighters."

A grateful resident wants to thank the Hull Blue Watch crews "for saving my life, if it wasn’t for the person who performed CPR I wouldn’t be here now.” 

Peaks Lane Blue Watch recieved a lovely thank you card from a member of the public, thanking them for all they do and making her 3 year old son happy on his birthday. "My little boy was over the moon and you made his lockdown birthday a great day."

April 

One little girl was delighted when Calvert Lane Red Watch waved back at her. "She's obsessewd with the emergency services, she was so excited when they got a call and put the sirens on."

I am not sure which fire station attended my address on the morning of the 1st of April but just want to express my thanks and say how nice they were to me as l felt so guilty having them come out to a hedge fire. Once again l send my apologies and thank you for being so kind. Best wishes to you all.

Epworth Fire Station received a thank you card from members of the public, "Thank you for your help during an incident" 

On 31 March, Crews at Scunthorpe Fire Station carried out an exercise at Keadby Power Station. SSE Thermal would like to convey their thanks to Jason Frary, Timothy Theaker and the Crews for their knowledge and professionalism whilst carrying out this exercise. These types of exercises demonstrate good communication and collaborate working. This helps ensure site emergency response plans meet the needs not only for the Company but also the responding emergency services.

A Specialist Nurse from Humber Mental Health Trust called to pass on her thanks to Public Safety Advocate Allan Bell for carrying out a Safe and Well visit to one of her patients, which was urgently required.

May

Various fundraising activities across the Service raised £1,061 for the Fire Fighters Charity Christmas Fundraising effort. Rich Gibson received a certificate in thanks for all the contributions from the Service. Well done everyone involved.

Thank you to the EMAS Team from Richard, the Ambulance Operations Manager who wanted to say "a heartfelt thanks to the team for the support that has been shown to us over the last year; I'm sure without it we wouldn’t be in the position we are today."

First Responders - A letter was sent to the CFO, with grateful thanks from a resident to Jo and Terry for their kindness, professionalism and humanity when helping with a medical incident.

Goole Blue Watch, a happy ending - Thank you Goole Fire Station who, this afternoon, came to rescue my friends horse who was stuck in the river. They did a fantastic job, kept everything calm and organised, and a great outcome when Bix was pulled out and able to stand and is now recovering in his stable.

Thank you from Longford Fire and Rescue Service, Ireland who have taken charge of our old HP  "It went into service about a week ago; we still have to make some small alterations to it but everyone that has operated it is delighted. We now have the appliance on an Irish plate and have just completed an Instructors Course. 
Thank you and Humbersidefire for all of your help."

Dear Chris, thank you for taking the time to come to Bryan's funeral to pay your respects. My family and I were very grateful to Humberside Fire and Rescue Service for giving Bryan such a dignified send off. We were all very proud when we saw the Guard of Honour and the engine escorting the funeral cortege from Beverley Fire Station to the Minster. Best Wishes.

Just to say thank you to all our local fire service personnel for your attendance at a fire on Saturday night. The swift response and action you took undoubtedly prevented the situation from becoming much worse. On a positive note, the situation tested our response in a real-life fire situation and any lessons learned from the experience will be implemented. Also on a positive note, it is reassuring to know that essential cover from your Service is available in minutes. Everyone would like to extend their gratitude to you all.

I would just like to thank the very polite and friendly Peaks Lane Red Watch crew who came to help late this afternoon on Scartho Road, Grimsby, when my car was smoking. We didn’t know what to do, and at the time of calling there was a lot of smoke. They were very kind, thank you.

Epworth Fire Station - First Responder received a thank you from East Midlands Ambulance Service and St Johns Ambulance for their great efforts during a recent incident. "Myself, the nurses and the patient all want to pass on thanks to you for your quick action."

A beautiful card was received by White Watch at Central Stastion to say "Thank you for all that you do. Words can't express how grateful I am that you do this day in day out. Thank you so much for responding so quickly to put out the fire in my car, it could have been so much worse without you all. Heartfelt thanks."

June

Thank you to Adelle and team for bringing this hamper into Scunthorpe Station to say thank you to Red Watch for their efforts at a recent incident and to make sure our firefighters were ok.

Please pass on the thanks of my mother to the lads from Crowle who carried out a home safety visit at her flat this afternoon. She has just telephoned me to tell me how caring and professional they were to her and impressed that she will be 93 this year.

"I am emailing you to say a massive thankyou to your crew who were on a training exercise at the Tees Barrage, Stockton on Tees. Unfortunately my mother-in-law took unwell and became unresponsive to us. Your crew were close by about to do their training when I asked if they were able to help. They came and helped without hesitation taking her obs and giving her oxygen. They stayed with us until a paramedic arrived and passed over all information they had to him. They then went on to do their training. She is still in hospital getting tests done and we are very much appreciative for the help they gave. Once again a massive thank you."

Thank you to Howden Fire Station - "Just wanted to say a big thank you to the firefighters from Howden and also the animal specialist team who came out to rescue Percy the horse yesterday when he got stuck over the bar in a horsebox.  They worked with vet to get him out safely.  Without all the professional help I don’t know what my friend would have done as we couldn’t have freed him ourselves.  Thank you!"

Thanks to Sue and John following road safety presentations to six individual classes of Year 11 students. "Huge THANK YOU for your sessions this week. They were wonderful, very interesting to speak to the students about them afterwards."

July

Hull First Falls Team - The team have received some excellent feedback, with 100% positive comments.

Goole On-Call had a very successful community safety day at Goole West park. They said, "It was a very rewarding day for our crews and the public."

Well done eveyone.I just wanted to thank Clough and Bransholme White Watch for saving my dog's life. One of them is absolutely fine the other has an inflamed throat and slight cough but he's absolutely fine. We really do appreciate what they have done. 

Last week, our Control Room (Green Watch) received and dealt with overflow call volumes from London Fire Brigade following spate conditions. LFB said: "Please pass on to all your fabulous operators on duty yesterday taking calls how indebted we are to them. "They were always so polite and wonderfully supportive when passing back calls to us on the telephone.  Our staff really appreciated the friendly interaction and wishes of good luck during such a relentless period." This wasn't the first time we've assisted other Control Rooms though. During periods of spate conditions, where BT are unable to connect 999 calls to a specific Control Room, BT will then enact their own plans and start to deliver the 999 calls to other Fire Control Rooms around the country. Generally, this will be to neighbouring FRS Control Rooms, but in this instance, we provided assistance for the overflow calls for Consortium Partners (Hertfordshire, Lincolnshire and Norfolk)".

Sarah, Community Safety Advocate from Scunthorpe passed on thanks to Barton Fire Station from a grateful resident who believes they saved his life. Sarah is working with other agencies to improve his situation.

Please cascade my thanks and that of the West Carr Ward Councillors, for the time you and your organisations have devoted to this project and look forward to seeing you all once again on the 29th.

Neighbourhoods and Housing sent out a big thank you to North Bank Advocates, Hull PSSA and Bransholme Blue Watch for a true experience of partnership working.

Thanks from Sirius W to Amanda and Jo following assistance given at the Prison Me No Way National Crime and Safety Awareness Day.

"Another great day, it was great how things were adapted for younger groups. Our early starters got a lot out of it."

I am writing to thank your Casualty Reduction Officer for your visit to South Hunsley School last Monday. We are very grateful that you could come in to deliver such an important message to our students and we hope to welcome you back in the future. 

A very grateful member of the public sent thanks to Sarah who came to the aid of her mum following a nasty fall. She applied first aid and waited with them for 2 1/2 hours until the ambulance came. "She was absolutely fantastic, giving brilliant first aid and cleaning her up". This was Sarah's first venture out after recovering from an operation and she endured significant discomfort to provide kindness and help, over and above what would be expected whilst off duty on sick leave. A credit to the Service.

To Davina, Angela, Molly, Jo, Jay, Allan and Terry. Hi everyone, thank you again for another fantastic day! In total today we have visited and knocked on 553 houses down 12 different streets and 60 Safe and Well visits have been requested! Thank you again to everyone for their participation.

Thank you so much all of you for the speed you arrived at the River Ouse at Rawcliffe. Sorry it wasted your valuable time but I was concerned my husband may not be able to get Angus our dog. Very professional.

August

A lovely handwritten letter was received thanking Brigg Fire Station for attending a medical incident. "I just want to say thank you to your Service and especially the crew who attended. You are a credit to the emergency services". 

Control received a call of thanks from a resident in Seafield Avenue, Hull following a kitchen fire. "Please pass on my thanks to the crews (East Hull Red Watch and Bransholme Red Watch). Thank you for coming so quickly and putting out the pan fire. They also made sure my dogs were safe, I am so grateful to them."

September

"We saw several fire engines today; my daughter who's two, waved and everyone of them waved back. After a long day at hospital it was nice to see her smile, thank you."

Thank you very much Lyndsay, Joey, Dave and the whole of Peaks Lane White Watch for showing me round the station. You're so kind and so appreciated. Thanks also to Tees the Watch Manager.

White Watch again received a message from Cat Zero "We would just like to extend a big thank you to all the crew on Peaks Lane White Watch for looking after us on our visits to the station. Both sessions were a success and our participants had an amazing time being firefighters for the afternoon."