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Accessibility

We have worked to ensure that this website is as accessible as possible to all internet users, including those with disabilities. This website therefore complies with the Level A Standard set by the W3C’s Web Accessibility Initiative (WAI).

Accessibility statement

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • most older images do not have text alternatives

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

corporatecommunication@humbersidefire.gov.uk
01482 565333 (ask for Corporate Communications Team)

We’ll consider your request and get back to you in seven days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via the online form or contact Corporate Communications Team directly:

corporatecommunication@humbersidefire.gov.uk
01482 565333 (ask for Corporate Communications Team)

Technical information about this website’s accessibility

Humberside Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to some older content  not having text alternatives or are fully accessible. Documents that are still in draft for consultation and audit are not in their final format and therefore are also partially compliant. When we publish new content from 23 September 2020. We will make sure our use of images and documents meet accessibility standards.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix archived Fire Authority documents.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We’re working hard to make our website even more accessible through the use of plain English throughout the site. We also intend to make more of our documents available as HTML in the future, in addition to accessible PDFs.


The website has been built and tested to meet all current standards and is compliant with all web browsers. The website uses cascade style sheets (CSS) to help improve download speeds and usability and the font size of each page can be altered as required.

Mac Web Browsers

You can increase the size of the text by holding down ‘command’ (CMD) and then using the plus (+) and minus (-) keys to zoom in or out.  CMD 0 will reset the text size to default.

Windows Web Browsers

You can increase the size of the text by holding down ‘control’ (CTRL) and then using the plus (+) and minus (-) keys to zoom in or out.  CTRL 0 will reset the text size to default.

Access Keys

Access keys can be used to navigate the website without the use of a mouse. They allow you to jump to a specific part of a web page via the keyword.

To use an access key, hold down the ‘ALT’ key and then press one of the following numbers: