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We have worked to ensure that this website is as accessible as possible to all internet users, including those with disabilities. This website therefore complies with the Level A Standard set by the W3C’s Web Accessibility Initiative (WAI).

Accessibility statement

This accessibility statement applies to the website

This website is run by Humberside Fire and Rescue Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • many of our PDF documents are not fully accessible to screen readers
  • some images do not have a suitable ALT text description

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch:
01482 565333 (ask for Corporate Communications Team)

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via the online form or contact Corporate Communications Team directly:
01482 565333 (ask for Corporate Communications Team)

Technical information about this website’s accessibility

Humberside Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDF documents do not meet accessibility standards - for example, they may not be marked up so they are accessible to a screen reader.

All new PDFs or Word documents we publish will meet accessibility standards.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix our Statement of Accounts 2016-2017.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. However, we plan to review and add captions to recorded and live vdieo that do not meet the accessibility guidelines by the end of December 2022.

What we’re doing to improve accessibility

We’re working hard to make our website even more accessible through the use of plain English throughout the site. We also intend to make more of our documents available as HTML in the future, in addition to accessible PDFs.


This statement was prepared on 21 October 2020. It was last reviewed on 21 October 2020. It will be reviewed annually.

The website has been built and tested to meet all current standards and is compliant with all web browsers. The website uses cascade style sheets (CSS) to help improve download speeds and usability and the font size of each page can be altered as required.

Mac Web Browsers

You can increase the size of the text by holding down ‘command’ (CMD) and then using the plus (+) and minus (-) keys to zoom in or out.  CMD 0 will reset the text size to default.

Windows Web Browsers

You can increase the size of the text by holding down ‘control’ (CTRL) and then using the plus (+) and minus (-) keys to zoom in or out.  CTRL 0 will reset the text size to default.

Access Keys

Access keys can be used to navigate the website without the use of a mouse. They allow you to jump to a specific part of a web page via the keyword.

To use an access key, hold down the ‘ALT’ key and then press one of the following numbers: