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Privacy Policy

This Privacy Policy explains our data processing practices and the ways in which your personal data is used.  If you have any requests concerning your personal information or any queries with regard to our processing, please use the Data Protection page in the ‘Contact’ area of this site.

Use of information

We will use your information to provide and personalise our service. Where we collect personal data, we store this securely whether hard copy and electronic copy. This data may be used to compile reports and statistics that comply with contractual requirements, legal obligations or, for general administration purposes (for example, correspondence by letter). We ensure that the provisions and obligations imposed by the Data Protection Act 2018 and the Principles of the General Data Protection Regulations, together with any subsequent re-enactment or amendment thereof in storing and processing personal data, are complied with at all times.

We may use your information to help you, and this will often result in us contacting other services or people. Before we give anyone your personal information, we will always make sure you are happy for this to happen. We will not sell any information we know about you to anyone else. At certain times we may have to share information without you knowing or saying we can and this will be if we think there is a risk of harm to a child, or that you are at risk of being hurt or harmed by someone, or you might hurt or harm someone else. Or, if by sharing this information, it can help to stop crimes or find out who committed them.

You can learn more about how data protection is managed in Humberside Fire and Rescue Service here.

Other Websites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


What is a cookie?

Cookies are delicious biscuits that can be eaten with a cup of tea or a latte, however, cookies can also be little files of data that are stored on your computer or handheld device, unfortunately it’s the latter we are dealing with here! Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

What is in a cookie?

Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of the website. You can block cookies by going into your browsers control panel/preferences.