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Unnecessary 999 calls during periods of industrial action

7 July 2014

Humberside Fire and Rescue Service (HFRS) is urging members of the public not to make unnecessary 999 calls, particularly during periods of industrial action:

Thursday 10 July 1000hrs – 1900hrs

Monday 14 July 0600hrs – 0800hrs

Monday 14 July 1700hrs – 1900hrs

Tuesday 15 July 0600hrs – 0800hrs

Tuesday 15 July 1700hrs – 1900hrs

Wednesday 16 July 0600hrs – 0800hrs

Wednesday 16 July 1700hrs – 1900hrs

Thursday 17 July 0600hrs – 0800hrs

Thursday 17 July 1700hrs – 1900hrs

Friday 18 July 0600hrs – 0800hrs

Friday 18 July 2300hrs – Saturday 19 July 0100hrs

Saturday 19 July 1100hrs – 1300hrs

Saturday 19 July 2300hrs – Sunday 20 July 0100hrs

Sunday 20 July 1700hrs – 1900hrs

Monday 21 July 0600hrs – 0800hrs

Monday 21 July 1700hrs – 1900hrs

Monday 21 July 1900 until further notice – Industrial action short of strike

HFRS will be providing a reduced emergency response service during these periods so is asking for help from the local community.

Dene Sanders, Chief Fire Officer at Humberside Fire and Rescue, said: “Whilst the industrial action is taking place we will still respond to 999 calls, a level of service is in place but we are asking people to only call 999 if they really do need a fire engine. Our priority will be to respond to those calls where lives are at risk.”

A non-emergency call could be to someone who is locked outside their house or where debris has fallen in the road. There are other agencies and organisations that can help in this instance.

CFO Sanders said: “We do find ourselves in an unusual situation where we must prioritise our calls for those who are most in need of our assistance. However, I must emphasise that you should still call 999 in an emergency so that an experienced Control room operator can deal with your situation. You must not try and call your local fire station directly.”

For further information about the industrial action and for more safety advice visit www.humbersidefire.gov.uk, www.gov.uk/firekills or follow us on Facebook and Twitter