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24 September 2013


Humberside Fire and Rescue Service is urging members of the public not to make unnecessary 999 calls, particularly during periods of industrial action.
The Service will be providing a reduced emergency response service on Wednesday 25 September between 1200hrs and 1600hrs, so is asking for help from the local community.

Richard Hannigan, Chief Fire Officer for Humberside Fire and Rescue, said: “Whilst the industrial action is taking place we will still respond to 999 calls, a basic level of service is in place but we are asking people to only call 999 if they really do need a fire engine. Our priority will be to respond to those calls where lives are at risk.”

A non-emergency call could be to someone who is locked outside their house or where debris has fallen in the road. There are other agencies and organisations that can help in this instance.

CFO Hannigan said: “We do find ourselves in an unusual situation where we must prioritise our calls for those who are most in need of our assistance. However, I must emphasise that you should still call 999 in an emergency so that an experienced Control room operator can deal with your situation. You must not try and call your local fire station directly.

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