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Referral and contact page

Welcome to our slightly revised Public Safety referral page. Using this area, both members of the PUBLIC and PARTNER AGENCIES can get in touch with us to request our prevention services.

Monday 16 March - COVID-19 update:

Due to the evolving Coronavirus situation, only those at highest risk of fire will receive a Safe and Well visit until further notice. This is to reduce the risk of cross contamination between staff and public and ensure frontline staff are available for 999 emergency calls.

Please note: Not every referral will automatically generate a visit as we will prioritise against those most at risk from FIRE.

PARTNERS MUST INCLUDE THEIR AGENCY NAME, CONTACT NAME, PHONE NUMBER and any POTENTIAL RISK TO HFRS STAFF AT THIS ADDRESS FOR EVERY REFERRAL. This can be done at Q9 in Part One of the form.

ARSON THREATS must go through Police Control to pass to Fire Service Control

  Public or partner referral