Skip to main content

Referral and contact page

Welcome to our slightly revised Public Safety referral page. Using this area, both members of the PUBLIC and PARTNER AGENCIES can get in touch with us to request our prevention services.

1 August, 2020 - COVID-19 update:

Crews and Community Safety Advocates are now visiting only those at highest risk of fire. Covid related questions will be asked over the phone when arranging any visit. Full social distancing and usage of correct protective equipment will be in place to protect staff and householder during the visit.

Please note: Not every referral will automatically generate a visit as we will prioritise against those most at risk from FIRE.

PARTNERS MUST INCLUDE THEIR AGENCY NAME, CONTACT NAME, PHONE NUMBER and any POTENTIAL RISK TO HFRS STAFF AT THIS ADDRESS FOR EVERY REFERRAL. This can be done at Q9 in Part One of the form.

ARSON THREATS must go through Police Control to pass to Fire Service Control

  Public or partner referral