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Call out charges

Below are the breakdown of charges for a call-out to a fire alarm activation in an organisation which turns out to be a false alarm. A charge will be made from the fourth call-out to the same premises within a 12 month rolling period.

Minimum call out charge for 2021/22 = £358.25 per hour

Charge out rate (as per Special Services approved charges from 1 April 2022
One hour1 x Crew Manager£38.50
One hour3 x Firefighters£106.50
One hour 1 x Fire Engine£137.00
Administrative costs1 hour of a Station Manager£51.50
 1 hour of a member of staff at Grade 6£24.75







The hourly rate is based on one fire engine with a crew of four and administrative costs.

Call out charges will vary depending on how many fire engines and crew members attend. Administrative costs for a Station Manager and a member of staff (Grade 6) are added to every call out charge.