Call out charges
Below are the breakdown of charges for a call-out to a fire alarm activation in an organisation which turns out to be a false alarm. A charge will be made from the fourth call-out to the same premises within a 12 month rolling period.
Minimum call out charge for 2020/21 = £353.25 per hour
| One hour | 1 x Crew Manager | £37.75 |
| One hour | 3 x Firefighters | £104.25 |
| One hour | 1 x Fire Engine | £136.50 |
| Administrative costs | 1 hour of a Station Manager | £50.50 |
| 1 hour of a support staff member | £24.25 |
The hourly rate is based on one fire engine with a crew of four and administrative costs.
Call out charges will vary depending on how many fire engines and crew members attend. Administrative costs for a Station Manager and support staff member are added to every call out charge.
