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Below are the breakdown of charges for a call-out to a fire alarm activation in an organisation which turns out to be a false alarm. A charge will be made from the fourth call-out to the same premises within a 12 month rolling period.

Minimum call out charge for 2022/23 = £365.75 per hour

Charge out rate (as per Special Services approved charges from 1 April 2023

Time Resource Charge
One hour 1 x Crew Manager £39.00
One hour 3 x Firefighters £108.00
One hour 1 x Fire Engine £141.50
Administrative costs 1 hour of a Station Manager £52.25
1 hour of a member of staff at Grade 6 £25.00

The hourly rate is based on one fire engine with a crew of four and administrative costs.

Call out charges will vary depending on how many fire engines and crew members attend. Administrative costs for a Station Manager and a member of staff (Grade 6) are added to every call out charge.