Data protection

What do we use the information for?

We need to collect information about the individuals we engage with at arson and fire-setting incidents to help us reduce the number of these types of incidents, help the Police to stop the offenders, and reduce the risk of fire, serious injury or death and improve health and wellbeing outcomes.

As a fire and rescue service, we have a legal responsibility to take action to promote fire safety, prevent fires and deaths and injuries resulting from fire.  To help us carry out our responsibilities, we collect and process personal information to:

• Make sure we provide the right service for your specific needs to reduce the risk and effects of fires and other accidents in the home and the community.
• Provide personalised learning to help you stay well by offering advice, information and refer you to other services if needed
• Record and evaluate our work.
• To gather information to help us to identify people in the community who may be at risk.
• Get statistics which help us to make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers and make sure that we remove any difficulties they might have accessing our services and make sure that they are made available for everyone who meets the requirements.
• Share information with other agencies such as the Police to help them carry out their roles. 

What information do we hold and use?

Most of the information you provide us with is required, but some of it is optional. We will tell you when we collect the information which information you need to provide, and which is optional.

We collect and process the following information:

• Personal information (name, date of birth, address and contact details)
• Characteristic information (age, disability, race, sex)
• Criminal convictions/alleged offences
• Household information and status
• Health data from other organisations
• Fire Service Incident Recording System data

On what grounds so we use the information?

We process your personal data for the following legal reasons: 

• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire Service (UK GDPR Article 6(1)(e)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(c)). 

Both of these require a separate legal reason. This comes from the following: 

• We need to follow Section 6 of the Fire and Rescue Services Act 2004 to promote fire safety and ways to prevent fires.
• We need to follow Section 149 of the Equality Act 2010 to make sure that everyone can access our services who need them.

In addition, the legal reason for processing any special categories information is: 

• We need to collect and use your personal information to help the public and follow the law while keeping it secure (UK GDPR, Article 9(2)(g)). 

Click here to find out more about Special Category information.

How do we collect this information?

This may include information provided by you, your family or by other organisations such as the Police or Social Services, that you have provided your information to before, during or after the incident. We may record outcomes, including things that our staff might notice while attending the incident. 

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services and Health care providers (Crime Disorder Act 1998, Anti-Social Behaviour Act 2003, Children's Act 1998 and 2004, Domestic Violence Crime and Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working together to safeguard children 2018)
• The Home Office (Incident Recording System)
• Cloud based supportive system; Microsoft 265
• Civica (cloud-based record management solution supplier)

How long do we store it and is it secure?

The Service will hold your personal data securely until individuals involved reach 25 years of age, or for 10 years after the last contact. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the purpose explained in this document, you may have the following rights: 

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - You can ask us to change the information we have about you if you think it's wrong.
• Right of erasure - You can ask us to delete information we have about you.
• Right to restrict processing - you can ask us to only use your information in the ways that you want
• Right to object - You can ask us not to collect and use your personal information.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this.

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024. 

What do we use the information for?

We need to collect information about people who are responsible for business properties or are sole traders to help us to reduce the risk of fire, serious injury or death and improve health and wellbeing. To do this, we join data together to create a full understanding of the risk in individual commercial properties

As a fire and rescue service, we have a legal responsibility to promote fire safety. To help us carry out our responsibilities, we need to collect and process personal information to:

• Make sure we have the correct risk information to deal with emergency incidents safely and effectively.
• Make sure we provide the right service for your specific needs so that we can reduce the chance and outcome of fires and other accidents in business properties and the community.
• Provide personalised learning to help you stay well by offering advice, information and referring you to other types of support if needed.
• Record and evaluate our work.
• To collect information to help us identify people in the community who may be at risk.
• Get statistics which help us to make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers to make sure that we remove anything stopping people from accessing our services and make sure that they are made available for all who meet the requirements.
• Share relevant and appropriate information with other agencies such as the Police.
• Make sure our staff are safe from harm when carrying out their work. 

What information do we hold and use?

Most of the information you provide to us is required, but some of it is optional. We will inform you when we collect the information which information you are required to provide, and which is optional.

We collect and process the following information:

• Personal information about responsible people (name, and contact details)
• Data from energy performance certificates
• Data from Care Quality Commission
• Data from the Food Standards Agency
• Fire Service Incident Recording System data 

On what grounds do we use the information?

We process your personal data for the following legal reasons: 

• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(c)). 

Both of these require a separate legal reason. This comes from the following: 

• We need to follow Section 6 of the Fire and Rescue Services Act 2004 to promote fire safety and ways to prevent fires.
• We need to follow Section 149 of the Equality Act 2010 to make sure people can access our services when they need them. 

In addition, the legal reasons for processing any special categories information is: 

• We need to collect and use your personal information to help the public and follow the law while keeping it secure (UK GDPR, Article 9(2)(g)). 

Click here to find out more about Special Category information

How do we collect this information?

We will collect some data from you but may be given to us by other organisations that you have shared information with before, during or after an incident or a community/business engagement activity. We may record outcomes, including things that members of staff attending incidents or community/business engagement activities might notice, including risk assessments for a site. The overall purpose of this work is to focus our business engagement activities on the businesses most at risk of fire.

Who do we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children's Act 1998 and 2004, Domestic Violence Crime and Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working together to safeguard children 2018)
• The Home Office (Incident Recording System)
• Cloud bases supportive system; Microsoft 365
• Civica (cloud-based record management solution supplier)

How long do we store it and is it secure?

The Service will hold your personal data securely for 5 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason which we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page. 

If your data has been processed for the purpose explained in this document, you may have the following rights: 

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - You can ask us to change the information we have about you if you think it's wrong.
• Right of erasure - You can ask us to delete information we have about you.
• Right to restrict processing - you can ask us to only use your information in the ways that you want
• Right to object - You can ask us not to collect and use your personal information.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in June 2025. 

What do we use the information for?

We need to collect information to help us identify people who are at a higher risk of dying in a fire so that we can reduce the risk of fire, serious injury or death and improve health and wellbeing. To do this, we join data together to create a full understanding of the risk in individual home properties 

As a fire and rescue service, we have a legal responsibility to promote fire safety. To help us carry out our responsibilities, we need to collect and process personal information to

• Make sure we provide the right service for your specific needs so that we can reduce the chance and outcome of fires and other accidents in the home and the community.
• Provide personalised learning to help you stay well by offering advice, information and referring you to other types of support if needed.
• Record and evaluate our work.
• To gather information to help us identify people in the community who may be at risk.
• Get statistics which help us to make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers to make sure that we remove anything stopping people from accessing our services and make sure that they are made available for all who meet the requirements.
• Share information with other agencies such as the Police to help them carry out the tasks that they need to. 

What information do we hold and use?

Most of the information you provide to us is required, but some of it is optional. We will inform you when we collect the information which information you are required to provide, and which is optional.

We collect and process the following information:

• Personal information (name, date of birth, address and contact details)
• Characteristic information (age, disability, race, sex)
• Criminal convictions/alleged offences
• Household information and status (e.g., if it's rented)
• Health data from partners
• Fire Service Incident Recording System data
• Experian Mosaic data (social profiling data)

On what grounds do we use the information?

We process your personal data for the following legal reasons: 

• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(c)).

Both of these require a separate legal reason. This comes from the following: 

• We need to follow Section 6 of the Fire and Rescue Services Act to promote fire safety and prevent fires.
• We need to follow Section 149 of the Equality Act 2010 to make sure people can access our services. 

In addition, the legal reason for processing any special categories information is: 

• We need to collect and use your personal information to help the public and follow the law while keeping it secure (UK GDPR, Article 9(2)(g)). 

Click here for more information about Special Category Information.

How do we collect this information?

This may include information provided by other people or organisations as well as information provided by you before, during or after an incident or a community engagement activity. We may record outcomes, including things that a member of staff attending incidents or community engagement activities might notice. 

We use profiling of personal data from other organisations such as age, sex, and address from the NHS which is then combined with other data sets of personal data that we hold, and non-personal data from the Home Office and Experian’s segmentation tool, Mosaic.  This then creates a score using python programming to help us identify home properties which may be at greater risk from fire. 

Article 4 of the GDPR defines 'profiling' as any form or automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person. This means we take information about you and use technology to automatically work out who is at more risk of a fire in the home.

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so.

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children's Act 1998 and 2004, Domestic Violence Crime and Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working together to safeguard children 2018)
• The Home Office (Incident Recording System)
• Cloud bases supportive system; Microsoft 365
• Civica (cloud-based record management solution supplier)

How long do we store it and is it secure?

The Service will hold your personal data securely for 5 years. For more information on our retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of right you could have are explained on the data protection rights page. 

If your data has been processed for the purpose explained in this document, you may have the following rights:

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - You can ask us to change the information we have about you if you think it's wrong.
• Right of erasure - You can ask us to delete information we have about you.
• Right to restrict processing - you can ask us to only use your information in the ways that you want
• Right to object - You can ask us not to collect and use your personal information.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024. 

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Financial and administration purposes - including making sure individuals are paid and the correct amount of tax, national insurance and pension contributions are paid.
• Calculation of benefits - to make sure that the correct amount of benefits have been paid and any questions or concerns have been responded to.
• Working with pension providers.
• Payment to beneficiaries - to make sure that benefits are paid to the correct person.

What information do we hold and use?

Most of the information you provide to us is required, but some of it is optional. We will tell you when we collect the information which information you need to provide, and which is optional.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address, work restrictions, trade union membership, religion, sexual orientation).
• Characteristics information (such as gender, marital status, nationality, ethnicity).
• Medical information (such as medical conditions, details of any disabilities).
• Identification (such as photographs, passport, driving license, signature).
• Contract Information (such as start date, hours worked).
• Financial or payroll information (such as bank details, national insurance number).
• The benefits that you can receive (such as length of service, leave requests, work travel and expenses).
• Information about who can receive your pension if you pass.  (birth, adoption, marriage, divorce and death certificates, court orders, information about spouses, ex-spouses, partners, nominated beneficiaries and children).

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to carry out tasks that are explained in a contract you have signed or will be signing (UK GDPR, Article 6(1)(b)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your personal information to carry out tasks that the law asks us to carry out as a Fire and Rescue Service (UK GDPR, Article 9(2)(b)).
• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 9(2)(a)).

How do we collect this information?

You will provide most of the information to us as your employer or, ex-employer, but some may be information provided by other organisations that you have provided your information to before, such as the pension scheme provider.  

Who we share your information with?

We do not share information about our employees or Pension Scheme members without permission unless the law and our policies allow us to do so. 

We regularly share information with:

• Our payroll provider
• Pension Scheme Administrator
• National Fraud Initiative (Local Audit and Accountability Act 2014 (Part 6))
• Asylum and Immigration Office
• His Majesty’s Revenue and Customs
• Cloud based supportive system; Microsoft 365
• B-Plan Information Systems (Cloud based Finance system)

How long do we store it and is it secure?

We will process and hold your personal data securely for 50 years. For more information on our data retention schedule and how we keep your data safe, please contact Corporate Assurance, whose details can be found later in this notice.

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason which we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page. 

If your data has been processed for the purpose explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you.
• Right of rectification – you can ask us to change the information we have about you if you think it's wrong.
• Right to restriction of processing – you can ask us to only use your information in the ways that you want.
• Right to judicial review – if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in September 2024.

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Financial and administration purposes - including making sure individuals are paid and the correct amount of tax, national insurance and pension contributions are paid.
• Calculation of benefits - to make sure that the correct amount of benefits have been paid, and any questions or concerns have been responded to.
• Working with pension providers.
• to make sure that benefits are paid to the correct person.

What information do we hold and use?

Most of the information you provide to us is required, but some of it is optional. We will tell you when we collect the information which information you need to provide, and which is optional.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address, work restrictions, trade union membership, religion, sexual orientation).
• Characteristics information (such as gender, marital status, nationality, ethnicity).
• Medical information (such as medical conditions, details of any disabilities).
• Identification (such as photographs, passport, driving license, signature).
• Contract Information (such as start date, hours worked).
• Financial or payroll information (such as bank details, national insurance number).
• The benefits that you can receive (such as length of employment, leave requests, work travel and expenses).
• Information about who can receive your pension if you pass. (birth, adoption, marriage, divorce and death certificates, court orders, information about spouses, ex-spouses, partners, nominated beneficiaries and children).

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to carry out tasks that are explained in the contract you have signed or will be signing (UK GDPR, Article 6(1)(b)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your personal information to carry out tasks that are explained in the law (UK GDPR, Article 9(2)(b)).
• You have given us permission to use your personal information for clear reasons (UK GDPR, Article 9(2)(a)).

Click here to find out more about Special Category Information

How do we collect this information?

You will provide most of the information to us as your employer or, ex-employer, but some may be information provided by other organisations that you have provided your information to before, such as the pension scheme provider.  

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Our payroll provider
• Pension Scheme Administrator
• National Fraud Initiative (Local Audit and Accountability Act 2014 (Part 6))
• Asylum and Immigration Office
• His Majesty’s Revenue and Customs
• Cloud based supportive system; Microsoft 365
• B-Plan Information Systems (Cloud based Finance system)

How long do we store it and is it secure?

The Service will hold your personal data securely for 50 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend on the reason we collected your information which is listed earlier int his document. All of the rights you could have are explained on the data protection rights page. 

If your data has been processed for the purpose explained in this document, you may have the following rights: 

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - you can ask us to change the information we have about you if you think it's wrong.
• Right to restrict processing - you can ask us to only use your information int he ways that you want.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024. 

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• To carry out consultations for ourselves or, on behalf of the Fire Authority or other people or organisations
• To collect opinions from our communities, partners and others on our strategy and the services we provide
• Understand the needs of our communities.
• Evaluate how effective our consultations are, using data that we collect.

Any personal data we collect will only be used for the purpose or purposes explained in that consultation or survey.

What information do we hold and use?

Most of the information you provide to us is required, but some of it is optional. We will tell you when we collect the information which information you need to provide, and which is optional.

We collect and process the following information:

• Personal information (such as full name, residential address)
• Contact details (such as e-mail addresses, telephone numbers)
• Details of your feedback
• Characteristics (such as sex, ethnicity, disability)

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)c)).
• We need to collect and use your personal information carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).

In addition, the legal reason for processing any special categories information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(2)(a)).
• We need collect and use your personal information to help the public while keeping it secure (UK GDPR, Article 9(2)(g)).

Click here to find out more about special category information

How do we collect this information?

We will collect this information in the following ways:

• Website ‘Contact us’ form
• Telephone
• E-mail
• Letter
• Face-to-face
• Social media platforms

Who we share your information with?

We regularly share relevant information with other departments within the Service so that we can fully consider what has been said and respond effectively.

We may disclose your information to others, but only where this is required by law, data protection laws allow, or you have given us permission and will remove anything that identifies you. 

The reasons we may share your data are as follows:

• To help us carry out tasks that the Equality Act 2010 explains that we must do.
• To monitor and improve our performance and delivery of services.

We will not pass your personal information to other organisations for marketing or sales purposes or for any commercial use without your permission.

How long do we store it and is it secure?

The Service will hold your personal data securely for 3 years plus the current year. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the purpose explained in this document, you may have the following rights: 

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - you can ask us to change the information we have about you if you think it's wrong
• Right to erasure (right to be forgotten) - you can ask us to delete information we have about you.
• Right to restrict processing - you can ask us to only use your information in the ways that you want.
• Right to object - you can ask us not to collect and use your information.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we dom feedback from customers and to follow any changes in the law. This privacy notice was last updated in August 2024. 

What do we use the information for?

We carry out Criminal Record Checks for all roles at Humberside Fire and Rescue Service. Therefore, if you are offered a role and accept it, you are required by contract to provide your personal information to allow the check to take place. This is to make sure that you are suitable for the role you have applied for.

We also need to collect and use your personal information to provide our services well:

• To make payments and check progress on the Criminal Record Check.
• To create reports that show how many Criminal Record Checks are made.

Any personal data we collect will be lawfully processed in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

What information do we hold and use?

Most of the information you share with us is required, but some of it is optional. We will tell you when we collect the information which information you need to provide, and which is optional.

We may need to collect and use the following information:

• Copy of your Criminal Record disclosure certificates for a limited time period
• Completed risk assessment forms showing how decisions about whether someone is suitable for a role are made
• Details of membership to the DBS Update Service and records of online status checks
• Records of refunds for the DBS Update Service

On what grounds do we use the information

We collect and use your personal information to follow these laws:

• Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975
• Police Act (Criminal Records) Regulations 2002
• Safeguarding Vulnerable Groups Act 2006

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to complete tasks that are outlined in the contract that you have signed or will be signing (UK GDPR, Article 6(1)(b)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).
• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)). 

In addition, the legal reason for processing any special categories information is:

• You have given us permission to collect and use your personal information (UK GDPR, Article 9(2)(a)).
• We need to collect and use your personal information to carry out tasks that we need to carry out to follow the law (UK GDPR, Article 9(2)(b)).

Click here to find out more about Special Category information.

How do we collect this information?

We will collect this information in the following ways:

• Paper, electronic or online forms (such as DBS application forms, risk assessment forms)
• Telephone
• E-mail
• Letter
• Face-to-face
• Disclosure certificate

Who we share your information with?

Essex County Council currently complete DBS checks for us using an eDBS checking system. Therefore, we send all information needed for the checks to be completed to them.  

Essex County Council (eDBS checking service) (external website)

We may share your personal data with other public service bodies including the Police and the Disclosure and Barring Service (DBS) for the following reasons:

• To make sure identity documents are correct.
• To protect vulnerable adults and children who may be at risk of harm or abuse.
• To monitor and improve our performance and delivery of services.
• To prevent or detect crimes, or in connection with legal activities.
• Where it is needed to protect individuals from the risk of harm or injury.
• Other reasons that data protection laws allow.

We will only disclose your information to anyone else where there is a legal obligation or is allowed under data protection laws. 

We will not pass your personal information to external organisations for marketing or sales purposes or for any commercial use without your prior express consent.

How long do we store it and is it secure?

The Service will hold details of positive disclosures securely for your time of employment plus 6 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page. 

If your data has been processed for the reasons explained in this document, you may have the following rights: 

Right of access - you can ask to see the information we have about you. 

Right of rectification - you can ask us to change the information we have about you if you think it's wrong. 

Right to restrict processing - you can ask us to only use your information in the ways that you want. 

Right to object - you can ask us not to collect and use your information. 

Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024. 

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• To respond to requests made under the General Data Protection Regulation (GDPR) including requests for access, erasure, rectification of data and restriction of or objection to how we process your data
• Investigate concerns about how we collect and use your personal information
• Investigate and act on information security incidents including data breaches that involve personal data
• Develop information governance policies, guidance and training for the Service
• Provide information governance advice and support to all areas of the Service, including the development of Data Protection Impact Assessments (DPIAs)
• Encourage and support the Service to share information that it should as explained in the GDPR 

The Service may also process your personal data to respond to requests for the following reasons:

• To prevent and detect crime
• To arrest and prosecute people who may have committed a crime.
• To assess and collect tax or duty
• Where the law says we must share it.
• To help with legal activities. 

Any personal data supplied will be lawfully processed as explained in the UK GDPR.

What information do we hold and use?

Most of the information you provide to us is required, but some of it is optional. We will tell you when we collect the information which information you need to provide, and which is optional.

• Personal information (such as full name, date of birth, residential address)
• Contact details (such as e-mail addresses, telephone numbers)
• Details of your request or concern, including accusations made against our staff
• Any information within the Service’s records or data systems which may have been affected by a data breach, are part of a data protection complaint or, that might be shared.

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).
• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and process your personal information to help the public and follow the law while keeping your information secure (UK GDPR, Article 9(2)(g)). 

Click here to find out more about Special Category information.

How do we collect this information?

We collect this information in the following ways:

• Website ‘Contact us’ form
• Telephone
• E-mail
• Letter
• Face-to-face
• Social media platforms

Who we share your information with?

We regularly share information with other departments within the Service to allow investigations to be carried out and requests to be fulfilled and with the Cloud Based Supportive System Microsoft 365. 

We may disclose your information to others, but only where this is needed to follow the law or if data protection laws allow or, where you consent to the information being shared. 

We may share your personal data externally with the following:

• Police
• Information Commissioners Office (ICO)

The reasons we may share your data are:

• We need to share it to follow the law
• A person may be at risk of harm if the information is not shared
• The reasons for sharing are greater than any impacts on people’s privacy
• It is needed for the legitimate interests of another person, group, or organisation, for example when someone has been suspected of committing a crime

We will not pass your personal information to external organisations for marketing or sales purposes or for any commercial use without your permission.

How long do we store it and is it secure?

The Service will hold your personal data securely for 7 years for data protection requests and 10 years for personal data breaches. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

Right of access - you can ask to see the information that we have about you. 

Right of rectification - you can ask us to change the information we have about you if you think it's wrong. 

Right to erasure (right to be forgotten) - you can ask us to delete information that we have about you. 

Right to restrict processing - you can ask us to only use your information in the ways that you want. 

Right to object - you can ask us not to collect and use your information. 

Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in July 2025. 

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Keeping the community safe, including assessing how likely it is that a fire or similar life-changing incident might happen in the community.
• To give advice, guidance and equipment to keep people safe.
• To collect information to help us to identify people in the community who may be at risk.
• To keep our staff safe.
• To make sure similar types of fires and other emergency incidents can be identified and targeted for prevention.

What information do we hold and use?

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address, age, date of birth, number of children)
• Characteristics information (such as gender, marital status, nationality, ethnicity)
• Medical information (such as medical conditions, details of any disabilities)
• Information about domestic abuse (where there are fire setting links)
• Criminal records information (such as DBS checks, HM Government Security Clearance, credit and fraud checks)
• Fire setting events (either as a victim, carer or perpetrator)
• Housing information (such as rental information)
• Housing characteristics (such as healthcare equipment)
• CCTV images from camera systems on our vehicles, body worn cameras and drones (to be used to provide security for our vehicles and equipment providing training updates, evidence in investigations and safety of staff)

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).
• We need to collect and use your personal information to carry out tasks that benefit the public and are the responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your personal information to follow the law work in the way that it asks us to (UK GDPR, Article 9(2)(b)).
• We need to collect and use your personal information to help the public whilst keeping their data secure (UK GDPR, Article 9(2)(g)).
• We need to collect and use your personal information so that research can be done to help the public whilst keeping the data secure (UK GDPR, Article 9(2)(j)).
• You have given us permission to collect and use your personal information for clear reasons (UK GDPR, Article 9(2)(a)).

Click here to find out more about special category information. 

How do we collect this information?

We will collect this information in the following ways:

• Online forms
• Telephone calls
• Personal visits and events
• Letters
• Paper forms
• Emails
• During the emergency incident including dates and location. 

Whilst most of the personal information is given to us by you, we may also receive information from family members, people who have made emergency calls, companies you have worked for, other public authorities (such as, the Police, social services, Ambulance Service, etc) charities and support services and companies who have your permission to share your information, for example key holders or security providers.

Who we share your information with?

We do not share information about people without permission unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children’s Act 1998 and 2004, Domestic Violence Crime & Victims Act 2004, Domestic Violence Disclosure Scheme).
• The Home Office (Incident Recording System).
• Cloud based Multi-Agency Incident Transfer system
• Cloud Based Supportive System; Microsoft 365
• Civica (cloud-based record management solution supplier)
• Cloud based Service Portal; DEMS360
• Cloud-Hosted Evidence Locker; Ocular

How long do we store it and is it secure?

The Service will hold your personal data securely for 10 years, although reports from operational incidents will be retained indefinitely. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page. 

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - you can ask us to change the information we have about you if you think it's wrong.
• Right to restrict processing - you can ask us to only use your information in the ways that you want.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in March 2025. 

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Recruitment - including Evaluating how suitable you are for work and the role, carrying out assessments and interviews, making job offers, sharing contracts to be signed, and carrying out checks before you start working for us.
• Human Resources functions – staff planning, managing sickness, HR investigations such as grievances and reviews, managing health and safety.
• Financial and administration purposes - including making sure individuals are paid the right amount, and the correct amount of tax, national insurance and pensions is paid.  Making sure any staff benefits such as expenses are calculated and paid.
• Working with pension providers.
• Digital Services – managing IT equipment, systems and access.
• Making sure our staff are safe and well.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information: 

• Personal information (such as name, address, telephone numbers, email address, work restrictions, trade union membership, religion, sexual orientation)
• Characteristics information (such as gender, marital status, nationality, ethnicity)
• Medical information (such as medical conditions, details of any disabilities)
• Health and safety information (such as accidents, near miss, RIDDOR records, and records of Breathing Apparatus testing and use)
• Identification (such as photographs, passport, driving license, signature)
• Suitability for work (such as references, interview notes, work visa information)
• Criminal records information (such as DBS checks, HM Government Security Clearance, credit and fraud checks)
• Skills and Experience (such as CVs, pre-application tests, application forms, qualifications, training records)
• Contract Information (such as start date, duty system and availability, hours worked)
• Financial or payroll information (such as payroll number, bank details, national insurance number)
• Benefit Entitlements (such as length of service, leave requests, work travel and expenses)
• Building Systems Information (such as service number, identification codes)
• CCTV images from building systems, vehicle systems, body worn cameras and drones (to be used to provide security for buildings, appliances and equipment providing training updates, evidence in investigations)
• Performance Information (such as performance ratings, leadership ratings, records of reviews, 1-1s and other personal development plans, reports)

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to complete tasks explained in the contract you have signed or will be signing (UK GDPR, Article 6(1)(b)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)). 

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your personal information to follow the law and what it asks us to do as a Fire and Rescue Service (UK GDPR, Article 9(2)(b)).
• You have given us permission to collect and use your information for a clear reason (UK GDPR, Article 9(2)(a)).

Click here to find out more about special category information

How do we collect this information?

We collect personal information from your application form and directly from you when you start working for us and continue throughout your employment.  We may also get information from the place you last worked, as well as regulatory authorities such as HMRC.

Who we share your information with?

We do not share information about our staff without their permission unless the law and our policies allow us to do so. 

We regularly share information with:

• Our payroll provider
• Pension schemes
• National Fraud Initiative (Local Audit and Accountability Act 2014 (Part 6))
• Inland Revenue
• Child Support Agency (Child Maintenance Scheme, Immigrations Act 2016)
• Asylum and Immigration Office
• HMRC
• Disclosure and Barring Service (DBS)
• HR Solutions Hub
• Infographics UK Ltd (FireWatch cloud-based software solution)
• Cloud Based Supportive System; Microsoft 365
• Cloud Based Staff Scheduling System, Fire Service Rota
• Cloud Based Finance System; B-Plan Information Systems
• Cloud Based Assurance Management System; Ignis Technologies
• Cloud Based E-Learning System; Learn Pro
• Cloud Based Vehicle Tracking System; Telematics UK
• Cloud Based Service Portal; DEMS360
• Cloud-Hosted Evidence Locker; Ocular
• Cloud Based Occupational Health system; Civica
• Cloud Based FireGrid; MSA Group

How long do we store it and is it secure?

The service will hold most of your personal data securely for the length of your employment plus 6 years, but the law says we must keep some health and safety and occupational health records for 40 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice.

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page. 

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access - you can ask to see the information that we have about you.
• Right of rectification - you can ask us to change the information we have about you if you think it's wrong.
• Right to restrict processing - you can ask us to only use your information in the ways that you want.
• Right to judicial review - if we don't let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in March 2025.

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Historical Research
• Communications (such as newsletters and invitations to events e.g., Retirement Network)
• Support the wellbeing of ex-employees
• Comply with legislative requirements

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address)
• Characteristics information (such as gender, marital status)
• Medical information (such as medical conditions, details of any disabilities) if the individual retired due to ill health.
• Employment history (such as length of service).
• Breathing Apparatus testing and usage records.

On what grounds do we use the information?

We process your personal data for the following reasons:

• You have given us permission to collect and use your personal information for clear reasons (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information for pieces of work where the benefits outweigh any risk to you (UK GDPR, Article 6(1)(f)).

In addition, the legal reason for processing any special categories information is:

• You have given us permission to collect and use your information for a clear reason (UK GDPR, Article 9(2)(a)).
• We need to collect and use your personal information to help us carry out research and provide learning related to the work we do UK GDPR, Article 9(2)(j)).

Click here to find out more about special category information. 

How do we collect this information?

We collect personal information from an employee’s application form and directly from you when you start working for us and continue throughout your employment.  We may also get information from the place you last worked, as well as regulatory authorities such as HMRC.

Who we share your information with?

We do not share information about our employees without permission unless the law and our policies allow us to do so. 

We regularly share information with:

• Pension schemes
• HMRC
• Cloud Based supportive system; Microsoft 365
• Cloud Based FireGrid; MSA Support

How long do we store it and is it secure?

The Service will hold your personal data securely for 6 years, but the law says we must keep some health and safety and occupational health records for 40 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the purposes explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you.
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us to not collect and use your personal information
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this.

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in March 2025.

What do we use the information for?

We need to collect and use your personal information for the following reasons:

• To help us to carry out investigations into your feedback
• To help us provide a response and agree appropriate actions
• Learn from the experience and to change our policies and procedures where it is needed.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as full name, residential address)
• Contact details (such as e-mail addresses, telephone numbers)
• Details of your feedback
• Characteristics (such as sex, ethnicity, disability)

On what grounds do we use the information?

We process your personal data for the following reasons:

• You gave given us permission to collect and use your personal information for clear reasons (UK GDPR, Article 6(1)(a)).
• We need to collect and use your personal information to help is complete a task that helps the public and is the responsibility of a fire and rescue service (UK GDPR, Article 6(1)(e)).

In addition, the legal reason for processing any special categories information is:

• You have given us permission to collect and use your personal information for a clear reason UK GDPR, Article 9(2)(a)).
• We need to collect and use your personal information to help the public and follow the law without putting your information at risk (UK GDPR, Article 9(2)(g)).

Click here to find out more about Special Category information. 

How do we collect this information?

We collect this information in the following ways:

• Website ‘Contact us’ form
• Telephone
• E-mail
• Letter
• Face-to-face
• Social media messaging

Who we share your information with?

We regularly share relevant information with:

• other departments within the Service to allow us to acknowledge, investigate and respond to feedback we receive.
• the Cloud Based Supportive System; Microsoft 365. 

We may disclose your information to others, but only where this is needed either to comply with our legal responsibilities or if allowed by data protection laws or, where you consent to the information being shared.  

The reasons we may share your data are as follows:

• To support our duties under the Equality Act 2010
• To monitor and improve our performance and delivery of services
• Where otherwise permitted under the GDPR

We will not pass your personal information to external organisations for marketing or sales purposes or for any commercial use without your prior express consent.

How long do we store it and is it secure?

The Service will hold your personal data securely for the current year plus 2 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you.
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us to not collect and use your personal information
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this.

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024.

What do we use the information for?

The Fire Cadet Scheme is a youth organisation that is recognised across the country for inspiring and empowering young people aged between 13 and 17 years old to help make communities stronger and healthier. Whilst on the cadet programme young people have opportunities to develop skills and improve their wellbeing. They will also take part in projects that support the communities they live in.

As a fire and rescue authority, we have several legal responsibilities to promote fire safety and make sure everyone has fair access to our services.

To help us carry out our responsibilities, we need to collect and process personal information to:

• To contact parents/guardians in the event of an emergency, or if a session is cancelled.
• Contact the cadets in the event of an emergency or if a session is cancelled.
• Decisions about how we improve safety and support the development of our cadets and staff.
• Provide references for cadets if asked to do so.
• Provide personalised learning to help you stay well by offering advice, information, and referring you to other services.
• Get statistics which help us make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers to make sure that we remove anything stopping people from accessing our services and make sure that they are made available for all who meet the requirements.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information about the Cadet (name, address, pictures, date of birth, contact details, sickness absence details).
• Personal information about the parent/guardian of the Cadet (name, address, contact details).
• Personal information on characteristics (gender, ethnicity, disability).
• Related information (date of membership, medical information, uniform and personal protective equipment sizes).
• Special educational needs and any information about the Cadets behaviour we might need to know.
• Photographs / films / CCTV of the Cadets participation in the programme / who have attended the programme.

On what grounds do we use the information?

We process your personal data for the following reasons:

• You have given us permission to collect and use your personal information for clear reasons (UK GDPR, Article 6(1)(a)).

In addition, the legal reason for processing any special categories information is:

• You have given us permission to use your personal information for clear reasons (UK GDPR, Article 9(2)(a)). 

Click here to find out more about special category information

How do we collect this information?

Most of the information we hold is provided by you during the application process and your time on the scheme with us. We may request information from other organisations who may have referred you. 

We collect this information in the following ways:

• Website ‘Contact us’ form
• Telephone
• E-mail
• Letter
• Face-to-face
• Social media messaging

Who we share your information with?

We do not share information without permission unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children’s Act 1998 and 2004, Domestic Violence Crime & Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working together to safeguard children 2018)
• Cloud Based Progress Recording System, Fire Cadet Manager
• Cloud Based Support System; Microsoft 365

Photographs/film/CCTV of a Fire Cadet who has attended the Fire Cadet programme may be used for the following purposes: 

• The Service website, printed material, presentations, publicity, social media
• The Service and National Fire Cadets Campaigns.

How long do we store it and is it secure?

The Service will hold your personal data securely for the time spent with us plus 6 months. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to protect against people accessing the personal data who do not have permission, the data being used for a reason that is not explained in this privacy notice and the data being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us to not collect and use your personal information.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this.

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in April 2025

What do we use the information for?

We need to collect information about the people we interact with as part of the fire setter intervention scheme to help us teach people about the dangers of fire and playing with fire with the aim reduce the risk of fire, serious injury or death and improve health and wellbeing. 

As a fire and rescue service, we have a legal responsibility to promote fire safety and access to our services. To help us carry out our responsibilities, we need to collect and process personal information to:

• Make sure we provide the right service for your specific needs to reduce the chance and outcomes of fires and other accidents in the home and the community.
• Provide personalised learning to help you stay well by offering advice, information and referring you to other services if needed.
• Record and evaluate our work.
• To collect information to help us identify people in the community that might be at risk.
• Get statistics to help us make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers to ensure that we remove anything stopping people from being able to access our services and make sure that they are made available for everyone who needs it.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (name, date of birth, address and contact details)
• Characteristic information (age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation)
• Criminal convictions/alleged offences
• Household information and status
• Health data from partners
• Fire Service Incident Recording System data

On what grounds do we use the information?

We process your personal data for the following reasons:

• We need to collect and use your personal information to carry out tasks that we need to carry and is a responsibility of a Fire Service (UK GDPR, Article 6(1)(e)).
• We need to collect and use your personal information to follow the law as a Fire Service (UK GDPR, Article 6(1)(c)).

Both of these require a separate legal reason. This comes from the following:

• We need to follow Section 6 of the Fire and Rescue Services Act 2004 to promote fire safety and ways to prevent fires.
• We need to follow Section 149 of the Equality Act 2010 to make sure people can access our services. 

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your information to help the public and follow the law without risking your security UK GDPR, Article 9(2)(g)).

Click here to find out more about Special Category Information.

How do we collect this information?

This may include information provided by you, your family or by other organisations such as the Police, the Courts or Social Services, that you have provided your information to before, during or after the incident. We may record outcomes, including things that our staff might notice while attending the incident. 

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children’s Act 1998 and 2004, Domestic Violence Crime & Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working together to safeguard children 2018)
• HMRC
• The Home Office (Incident Recording System)
• Cloud Based Support System; Microsoft 365
• Civica (cloud-based record management solution supplier).

How long do we store it and is it secure?

The Service will hold your personal data securely until you reach the age of 25 years, or 10 years from the last interaction, whichever is the longest period. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to protect against people accessing the personal data who do not have permission, the data being used for a reason that is not explained in this privacy notice and the data being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reasons we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us to not use your personal information.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Health and safety tasks, including management of health and safety, investigating incidents, taking actions to prevent similar incidents, improving the health and safety of staff and non-employees.
• Legal responsibilities – We need to follow laws such as the Health & Safety at Work etc. Act 1974, the Reporting of Incidents, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR).
• Make sure our staff and other people are safe and well when on our property.
• To provide advice, guidance and equipment to keep people safe.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as name, age, date of birth, address, telephone numbers, email address, work restrictions, service number)
• Characteristics information (such as gender)
• Medical information (such as injuries)
• Identification (such as photographs of injuries)
• Position of those involved (such as staff member, contractor, visitor)
• Details of accidents, near misses, vehicle collisions
• Violence against staff or any person on Service premises
• Involvement in the event (such as injured party, witness)
• CCTV images, building CCTV, vehicle CCTV, body worn cameras and drones (to be used to provide security for buildings, appliances and equipment providing training updates, evidence in investigations and safety of staff)

On what grounds do we use the information?

We process your personal data for the following legal reasons:

• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and process your personal information to carry out tasks that we need to complete to follow the law (UK GDPR, Article 9(2)(b)).
• We need to collect and use your personal information for court cases and legal issues (UK GDPR, Article 9(2)(f)).

Click here to find out more about Special Category Information. 

How do we collect this information?

We collect this information from records we already hold within our systems and from you and others in the form of reports of incidents and events and investigations.

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Health and Safety Executive, when making reports under RIDDOR.
• The Police
• Insurance providers
• SpheraCloud (accident reporting system software provider)
• Institution of Occupational Safety and Health (IOSH)
• Cloud Based Support Systems; Microsoft 365.
• Cloud based Service Portal; DEMS360
• Cloud-Hosted Evidence Locker; Ocular

How long do we store it and is it secure?

The Service will hold your personal data securely for the length of time you work for us, but the law requires us to keep some health and safety records for a further 40 years.  For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reasons we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024

What do we use the information for?

Humberside Fire and Rescue service carry out home fire safety visits to reduce the risk of fire, serious injury or death and improve health and wellbeing for the people that are visited. 

As a fire and rescue service, we have a legal responsibility to prevent fires and promote fire safety though access to our services. To help us carry out our responsibilities, we need to collect and process personal information to:

• Make sure we provide the right service for your specific needs so that we can reduce the chance and results of fires and other accidents in the home
• Provide personalised support to help you stay well by offering advice, information and referring you to other services where needed
• Record and evaluate our work
• To gather information to help us identify people in the community who may be at risk.
• Get statistics which help us make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers to make sure that we remove anything stopping people from accessing our services and make sure that they are made available to everyone that meets the requirements.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (name, date of birth, address and contact details)
• Characteristic information (age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation)
• Household information and status
• Household characteristics (you have support such as assisted bin collections)
• Health Data from partners (whether the house has airflow products, medical oxygen in it)
• Data that we record and store from Fire service incidents Registration information from partner agencies (examples include, but not limited to: Care Quality Commission, Trading Standards, Health and Safety Executive, Local Authority, Ofsted)

Online identifiers such as IP addresses and cookie identifiers; and other ways your identity could be found out

On what grounds do we use the information?

We process your personal data for the following reasons:

• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).
• We need to collect and use your personal information to follow the law UK GDPR, Article 6(1)(c)).

Both of these reasons need a separate lawful reason for processing. This comes from the following:

• We need to follow Section 6 of the Fire and Rescue Services Act 2004 to promote ways to stay safe and prevent fires.
• We need to follow Section 149 of the Equality Act 2010 to remove anything stopping people from accessing our services.

In addition, the legal reason for processing any special category information is:

• We need to collect and use your personal information to help the public and follow the law whilst keeping your information safe (UK GDPR, Article 9(2)(g)). 

Click here to find out more information about Special Category information.

How do we collect this information?

This may include information provided by other people or organisations as well as that provided by you before, during or after the visit. We may record visit outcomes, including things that the member of staff might notice.

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children’s Act 1998 and 2004, Domestic Violence Crime & Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working Together to Safeguard Children 2018)
• HMRC
• The Home Office (Incident Recording System)
• Cloud Based Support System; Microsoft 365
• Civica (cloud-based record management solution supplier).

How long do we store it and is it secure?

The Service will hold your personal data securely for 10 years from the last visit with the option to extend on a case-by-case basis.   For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been reasons for the purposes explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – You can ask us to delete information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us not to collect and use your information for some reasons.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• To give a helpful occupational health service to our staff
• To assess whether a member of staff is fit for work and their role.
• To give advice on medicine to prevent sickness and injury at work.
• To monitor health and identify any potential effect of work equipment and/or the work environment, such as hearing tests, sight tests.
• Collect data to understand what is going well and what is not going well to help make decisions about what we do in the future.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address, work restrictions)
• Characteristics information (such as gender, marital status, nationality)
• Medical information (such as medical conditions, medical history, details of any disabilities, medications, current symptoms, treatment and medical investigations)
• Health Surveillance information
• Fitness testing information
• Job role and responsibilities
• Communication between wellbeing manager/Occupational Health professionals and staff and retired members
• Referral information and reports from other organisations and staff such as physiotherapists and counselling. 

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• We need to collect and use your personal information to help us carry out a task that helps the public and is a responsibility of a Fire Service (UK GDPR, Article 6(1)(e)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your personal information to help improve health and social care in the future (UK GDPR, Article 9(2)(h)).
• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 9(2)(a)).

Click here to find out more information about Special Category information.

How do we collect this information?

We collect this information from records we already hold within our systems, from you throughout your employment and from others in the form of reports of incidents and events.

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Senior management
• Complex Case Meetings
• Occupational health physicians
• Physiotherapist services to enable employee access
• Counselling services to enable employee access
• Ophthalmic services to enable employee access
• Public Health England or local health services, where that is required by law.
• Civica OPAS G2 (solution provider)
• IBM (cloud storage)
• Pro Health Analytics (solution provider)
• Cloud Support System, Microsoft 365

How long do we store it and is it secure?

The Service will hold your personal data securely for the length of your employment plus at least 6 years, but the law says we must keep some of your health records for 40 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to restrict processing –you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us not to collect and use your information for some reasons.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024

What do we use the information for?

We need to collect information about people that might be a risk to our operational crews and other teams that work in the community to make sure we provide the best action at emergency incidents, reduce the risk of fire, serious injury or death and improve health and wellbeing outcomes.

As a fire and rescue service, we have a legal responsibility to prevent fires, promote fire safety and access to our services. To help us carry out our responsibilities, we need to collect and process personal information to

• Make sure we have the correct information about risks to deal with emergency incidents safely and effectively.
• Make sure we provide the right service for your specific needs to help to reduce the chance and result of fires and other accidents in the home and the community.
• Provide personalised learning to help you stay well by giving advice, information and referring you to other services where needed.
• Record and evaluate our work.
• Get information to help us identify people in the community who may be at risk.
• Get statistics which help us to make decisions about how we improve safety and support the development of our staff. These statistics cannot be linked back to the individual.
• Help us to understand more about our customers to make sure that we remove anything stopping people from accessing our services and make sure that they are made available for Everyone that meets the requirements.
• Share relevant and appropriate information with other agencies such as the Police.
• Make sure our staff are safe from harm when carrying out their work. 

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information: 

• Personal information (name, date of birth, address and contact details)
• Characteristic information (age, disability, race, sex)
• Criminal record information
• Household information and status
• Health data from partners
• Fire Service Incident Recording System data 

On what grounds do we use the information?

We process your personal data for the following reasons: 

• We need to collect and use your personal information to carry out a task that helps the public and is a responsibility of a Fire and Rescue Service (UK GDPR, Article 6(1)(e)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(c)).

Both of these reasons need a separate lawful reason for processing. This comes from the following: 

• We need to follow Section 2 of the Fire and Rescue Service Act 2004 to give ways to put out fires, protect life, and protect property when a fire happens
• We need to collect and use your personal information to follow the Public Sector Equality Duty from Section 149 of the Equality Act 2010.

In addition, the legal reason for processing any special categories information is: 

• Collecting and using your personal information will help the public by helping us follow the law whilst keeping you safe (UK GDPR, Article 9(2)(g)). 

Click here to find out more about Special Category Data

How do we collect this information?

This may include information given to us by you, other people or organisations before, during or after an incident or a community/business event. We may record outcomes, including things that our staff might notice, and risk assessments completed for the site.

Who we share your information with?

We do not share information without your permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children’s Act 1998 and 2004, Domestic Violence Crime & Victims Act 2004, Domestic Violence Disclosure Scheme, Care Act 2014, Working together to safeguard children 2018)
• The Home Office (Incident Recording System)
• Cloud Based Support System; Microsoft 365
• Civica (cloud-based record management solution supplier).

How long do we store it and is it secure?

The Service will hold your personal data securely until the risk is no longer present or for 5 years, whichever is the longer. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you may have the following rights: 

• Right of access – you can ask to see the information that we have about you.
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete the information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can ask us not to collect and use your information for some reasons.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this.

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024

What do we use the information for?

We need to collect and use your personal information for the following reasons:

• Keeping the community safe, including assessing the chance of having a fire or similar life-changing incident in the community.
• To give advice and guidance to business on how to follow the law.
• to help us to identify risks in the community.
• For enforcement and prosecutions, where necessary, when the law has not been followed.
• Make sure our staff are safe and well 

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address)
• Characteristics information (such as gender, nationality, ethnicity) 

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• We need to collect and use your personal information to complete tasks that we need to complete as a Fire Service (UK GDPR, Article 6(1)(e)).
• We need to collect and use your personal information to follow the law (UK GDPR, Article 6(1)(c)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and use your personal information to help the public without risking your safety (UK GDPR, Article 9(2)(g)).

Click here to find out more about Special Category Information

How do we collect this information?

We will collect this information using:

• Online forms
• Telephone calls
• Personal visits
• Events
• Letters and paper forms
• Emails
• Incidents including dates and locations. 

Who we share your information with?

We do not share information without your permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Adult Safeguarding Authority
• Child Safeguarding Authority
• Local Housing Authority Agencies
• Licensing Local Authority
• Planning Local Authority
• National Fire Chiefs Council (NFCC) Enforcement Register
• Local Authority Building Control
• HMRCFRS
• Police
• Health and Safety Executive
• Environment Agency
• Ministry of Defence (MOD)
• Home Office (Incident Recording System)
• Crown Premises Fire Safety Inspectorate
• Legal Services - Solicitors, Law courts, Public Inquires and Inquests
• Other Fire and Rescue Services (Primary Authorities)
• Civica (cloud-based record management solution supplier).
• Cloud Based Supportive System; Microsoft 365

How long do we store it and is it secure?

The Service will hold your personal data securely for 5 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the purposes explained in this document, you will have the following rights: 

• Right of access – you can ask to see the information that we have about you.
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024

What do we use the information for?

We need to collect and use your personal information for the following reasons:

• Keeping the community safe, including measuring the chance of having a fire or similar life-changing incident in the community.
• To give advice, guidance and equipment to keep people safe.
• To collect information to help us to identify people in the community who may be at risk.
• To keep our staff safe.

What information do we hold and use?

We collect and use different types of personal information about you and the people who live with you. This depends on your situation, your role and the law.  We will also collect information about criminal records, and social relationships.

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address, date of birth, number of children)
• Characteristics information (such as gender, marital status, nationality, ethnicity)
• Medical information (such as medical conditions and disabilities)
• Information about domestic abuse (where there are links to fire setting)
• Criminal records information (such as DBS checks, HM Government Security Clearance, credit and fraud checks)
• Fire setting events (either as a victim, carer or fire setter)
• Housing information (such as rental information)
• Household characteristics (such as assisted bin collections, healthcare equipment and data report from Experian to highlight risk factors, for example smoking within a household)
• Your child’s school
• CCTV images, building systems, vehicle systems, body worn cameras and drones (to be used in order to provide security for buildings, appliances and equipment providing training updates, evidence in investigations)

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your personal information for a clear purpose (UK GDPR, Article 6(1)(a)).
  • We need to collect and use your personal information to carry out tasks that we need to as a Fire Service (UK GDPR, Article 6(1)(e)).
  • We need to collect and use your personal information to protect your life or the life of others (UK GDPR, Article 6(1)(d)).

In addition, the legal reason for processing any special categories information is:

• You have given us permission to collect and use your personal information for a clear reason (UK GDPR, Article 9(2)(a)).
• We need to collect and use your personal information to protect your life or the life of others (UK GDPR, Article 9(2)(c)).
• Collecting and using your personal information benefits the general public (UK GDPR, Article 9(2)(g)). 

Click here to find out more about Special Category Information.

How do we collect this information?

Whilst most of the personal information comes from you, we may also get information from family members, companies that you work for, other public authorities (e.g. Police, social services, ambulance service, etc), charities and support services and companies who have your permission to share your information e.g. key holders or security providers.

We will collect this information using: 

• Online forms
• Telephone calls
• Personal visits and events
• Letters and paper forms
• Emails
• Incidents including dates and locations

Who we share your information with?

We do not share information without your permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Partner agencies such as the Police, Social Services, and Health care providers (Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Children’s Act 1998 and 2004, Domestic Violence Crime & Victims Act 2004, Domestic Violence Disclosure Scheme)
• HMRC
• Disclosure and Barring Service (DBS)
• The Home Office (Incident Recording System)
• Cloud Based Supportive System; Microsoft 365
• Civica (cloud-based record management solution supplier).
• Cloud based Service Portal; DEMS360
• Cloud-Hosted Evidence Locker; Synectics

How long do we store it and is it secure?

The Service will hold your personal data securely for not more than 10 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have, are described on the data protection rights page.

If your data has been processed for the purposes explained in this document, you will have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this.

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person. 

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024.

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Recruitment, including evaluating how suitable you are for work, carrying out assessments and interviews, make job offers, send contracts to be signed, and carry out any necessary checks before you start working for us.
• Manage our health and safety.
• Review the programme to see what’s working well and what needs improvement. 

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and process the following information:

• Personal information (such as name, address, telephone numbers, email address, work restrictions, religion, sexual orientation)
• Characteristics information (such as gender, material status, nationality, ethnicity)
• Medical information (such as medical conditions, details of any disabilities)
• Identification (such as photographs, passport, driving license, signature)

On what grounds do we use the information?

The legal reason for us processing this personal information is:

•  You have given us permission to collect and use your personal information for a clear purpose (UK GDPR, Article 6(1)(a)).

In addition, the legal reason for processing any special categories information is:

•  You have given us permission to collect and use your personal information for a clear purpose (UK GDPR, Article 9(2)(a)).

Click here to find out more about Special Category information.

How do we collect this information?

We collect personal information directly from you when you apply for the programme and when you have been invited for an interview. We may also get information about you from the company you are employed by or worked at before.

Who we share your information with?

We do not share information without consent, unless the law and our policies allow us to do so. 

We regularly share information with:

• HMRC
• Disclosure and Barring Service (DBS)
• Cloud based supportive system; Microsoft 365

How long do we store it and is it secure?

The Service will hold your personal data securely for 5 years. For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are outlined on the data protection rights page.

If your data has been processed for the reasons explained in this document, you will have the following rights: 

• Right of access – you can ask to see the information that we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete the information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024.

What do we use the information for?

We need to collect and use your personal information for the following purposes:

• Prevent harm to adults and children at risk and to keep them safe and well.
• Record and evaluate our work.
• To follow safeguarding laws and rules for working with other agencies to deal with safeguarding concerns.
• Get statistics which help us to make decisions about how we improve safety and support the development of our staff.
• Help you contact other services that might help you or improve your safety.

What information do we hold and use?

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We have a responsibility to safeguard the people in our communities who are the most at risk. We do this by collecting information to allow us to refer people to other services when needed. Sharing this data is required to safeguard children and adults at risk of abuse or neglect.

We collect and process the following personal information about the people that safeguarding, or welfare concerns are raised for: 

• Personal information about the adult or child (name, address, date of birth, contact details).
• Personal information about the responsible adult (such as a social worker, name, address, contact details).
• Information about any personal risk to the adult or child.
• Important characteristics of the adult or child, such as special educational needs, behavioural information, or disabilities.

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• you have given us permission to process your personal information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use this personal information to follow the law (UK GDPR, Article 6(1)(c)).

In addition, the legal basis for processing any special categories information is:

• You have given us permission to collect and your personal information for a clear purpose (UK GDPR, Article 9(2)(a)).

Click here to find out more about Special Category Information

How do we collect this information?

Whilst most of the personal information comes from you, we may also get information from family members, other public authorities (e.g. Police, social services, ambulance service, etc), charities and support services and organisations who have your permission to share your information.

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Senior management
• Police and other emergency services
• Local Authority, social and educational services
• Case Management Meetings
• Health Services.
• Disclosure and Barring Service (DBS)
• Cloud based supportive system; Microsoft 365
• Civica (cloud-based record management solution supplier)

How long do we store it and is it secure?

The Service will hold your personal data securely permanently.  For more information on our data retention schedule and how we keep your data safe, contact Corporate Assurance, whose details can be found later in this notice. 

 We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you will have the following rights: 

• Right of access – you can ask to see the information that we have about you.
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – you can ask us to delete the information we have about you.
• Right to restrict processing – you can ask us to only use your information in the ways that you want.
• Right to object – you can tell us you don’t want us to collect your personal information.
• Right to judicial review - if we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024.

What do we use the information for?

The main reasons for the Service using surveillance cameras include:

• Prevent, detect and investigate crime.
• Help the police to arrest criminals and prove that they committed the crime.
• Improve the safety of our staff and the public.
• Help people to be less afraid of crime.
• Reduce disruptive behaviour.
• Give evidence when staff have been accused or suspected of behaviour that is against the rules in investigations of gross misconduct (including protecting staff from accusations).
• Protect property.
• Help people to see the personal information we collect and use about them.
• To help with training.
• Collect information to help us manage future incidents better.
• Help future investigations into the causes of fires.
• Images that show the temperature of what is in the image to help identify injured people and hazards
• Help other agencies, i.e. the Environment Agency
• Share images to help with investigations and reviews carried out with Humberside Police or other organisations.
• Identifying risks when assessing an event before taking action.
• Improve decision making during incidents making them faster and have better results. 

What information do we hold and use?

CCTV cameras record live video images and therefore, you will have no choice about your personal data (image) being recorded. However, we will try to make sure you know where and when our cameras are running.

We collect and process the following information:

• Still and moving images of people.
• Still and moving images of places, including business and home properties.
• Vehicle registration numbers
• Where the law, for example the Regulation of Investigatory Powers Act 2000 (RIPA) allows us, we may also collect images of private property or public events.   

On what grounds do we use the information?

The Service collects and uses your personal information under the following laws:

• Fire Services Act 2004
• Health & Safety at Work Act (HSWA) 1974
• Regulation of Investigatory Powers Act (RIPA) 2000
• Protection of Freedoms Act 2012

The legal reason for us processing this personal information is:

• We need to use your personal information to carry out a task that helps the public and is a task we must carry out to follow the law (UK GDPR, Article 6(1)(e))
• We collect and use your personal information because it helps us to carry out our work better without taking away your rights and keeps you protected (UK GDPR, Article 6(1)(f). 

How do we collect this information?

We collect this information using cameras that are fitted to our vehicle and buildings. Cameras on buildings record all the time. Cameras on fire engines record whenever the engine is running.  We also collect information when we fly our drones and when some staff are wearing a camera. 

Who we share your information with?

We do not share information without your permission, unless the law and our policies allow us to do so. 

We may share your personal information with the following organisations:

• The Police
• Insurance Companies
• Legal Professionals
• Cloud based supportive system; Microsoft 365,
• Cloud based Service Portal; DEMS360
• Cloud-Hosted Evidence Locker; Synectics

For the following reasons:

• To find out about crime and try to stop it from happening in the future
• To help arrest and provide proof that the crime has been committed.
• To protect people from risk of harm or injury
• To take to court or defend in court how harm has been caused
• Where data protection law allows

How long do we store it and is it secure?

The Service will hold your personal data securely for 30 days unless it is needed for evidence, then it will be held until the investigation or court case has finished. For more information on our data retention schedule and how we keep your data safe or, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost. 

What rights do you have?

The rights that you have depend upon the reason we collected your information which is listed earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been processed for the reasons explained in this document, you will have the following rights: 

• Right of access – you can ask to see the information we have about you.  
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to erasure – You can ask us to delete the information we have about you.
• Right to restrict processing – You can ask us to only use your information in the ways that you want.  
• Right to object – You can tell us you don’t want us to collect and use your personal information.
• Right to judicial review - If we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this.  

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please contact us first.  If you are still not happy  with our response or the way we collect and use your information, you make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024.

What do we use the information for?

We need to collect and use your personal information for the following reasons:

• Recruitment - including checking if you are suitable for the role, carrying out assessments and interviews, making job offers and sending contracts.
• Human Resources tasks - including staff planning, managing sickness, HR investigations, and management of health and safety
• Financial and administration reasons - including making sure people are paid and the correct amount of tax, national insurance and pension is paid.
• Work with pension providers.
• Making sure our staff are safe and well.

What information do we hold and use?

We collect and use different types of personal information about you, depending on your circumstances, the role you applied for, and the law. 

As part of the recruitment procedure, we use a pre-application process which is made up of online tests and questionnaires to help with the application process. 

Most of the information we collect is required, but some of it is optional. We will tell you what you need to provide at the time of collection.

We collect and use the following information:

• Personal information (such as name, address, telephone numbers, email address, work restrictions, trade union membership, religion, sexual orientation)
• Characteristics information (such as gender, marital status, nationality, ethnicity)
• Medical information (such as medical conditions, details of any disabilities,)
• Identification (such as photographs, passport, driving license, signature)
• Suitability to work (such as references, interview notes, work visa information)
• Criminal records information (such as DBS checks, HM Government Security Clearance, credit and fraud checks)
• Skills and Experience (such as CVs, application forms, online testing, qualifications, training records)
• Contract Information (such as start date, hours worked)
• Financial or payroll information (such as bank details, national insurance number)
• Benefit Entitlements (such as length of service, leave requests, work travel and expenses)
• CCTV images from building systems and vehicle systems (to be used to provide security for buildings, providing training updates, evidence in investigations)    

On what grounds do we use the information?

The legal reason for us processing this personal information is:

• You have given us permission to collect and use your information for a clear reason (UK GDPR, Article 6(1)(a)).
• We need to collect and use your information to complete tasks explained in a contract that you have signed or will be signing (UK GDPR, Article 6(1)(b)).
• We need to collect and use you information to follow the law (UK GDPR, Article 6(1)(c)).

In addition, the legal reason for processing any special categories information is:

• We need to collect and use this information to follow the law (UK GDPR, Article 9(2)(b)).
• You have given us permission to collect and use your information for a clear purpose UK GDPR, Article 9(2)(a)).

Click here to find out more about Special Category Information.

How do we collect this information?

We collect personal information directly from you from your application form and, when you have been invited for an interview. We may also get information about you from the company you worked at before as well as companies that make sure we follow the law such as HMRC.

Who we share your information with?

We do not share information without permission, unless the law and our policies allow us to do so. 

We regularly share information with:

• Our payroll provider
• Pension schemes
• National Fraud Initiative (Local Audit and Accountability Act 2014 (Part 6))
• Inland Revenue
• Child Support Agency (Child Maintenance Scheme, Immigrations Act 2016)
• Asylum and Immigration Office
• HMRC
• Disclosure and Barring Service (DBS)
• PSI Services LLC
• Infographics UK Ltd (FireWatch software solution)
• Cloud based supportive system; Microsoft 365

How long do we store it and is it secure?

The Service will hold your personal data securely for 6 months. For more information on how long we keep your information and how we keep it safe, contact Corporate Assurance, whose details can be found later in this notice. 

We have security arrangements in place to make sure people can only see the personal information they need to do their job, to stop it being used for a reason that is not explained in this privacy notice, being changed, destroyed, or lost.

What rights do you have?

The rights that you have depend upon the reason we collected your information which is explained earlier in this document. All of the rights you could have are explained on the data protection rights page.

If your data has been collected and used for the reasons explained in this document, you will have the following rights: 

• Right of access – you can ask to see the information we have about you
• Right of rectification – you can ask us to change the information we have about you if you think it’s wrong.
• Right to restrict processing – You can ask us to only use your information in the ways that you want.  
• Right to judicial review - If we don’t let you see the information we have about you, we will let you know why, but you can make a complaint about this. 

Where can I find out more?

If you want to speak to us about how we collect and use your information, you can do this by phone, email, letter, or in person.

Humberside Fire and Rescue Service Headquarters 

Corporate Assurance Section

Summergroves Way

Hull

HU4 7BB

Phone: (01482) 565333

Email:  dataprotection@humbersidefire.gov.uk

If you want to make a complaint about how your personal data is being collected and used by us (or other companies we have a contract with) or, how we have replied to your complaint, please speak to us first.  If you are still not happy with our response or the way we collect and use your information, you can make a complaint directly with the Information Commissioner:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

When was this privacy notice last updated?

We will regularly check and update this privacy notice to show any changes in the work that we do, feedback from customers, and to follow any changes in the law. This privacy notice was last updated in August 2024.