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Everyone, including partner agencies can use the link and contact details below to get in touch with us and make a referral for a visit.

Please note that not every referral will automatically generate a visit, as we will prioritise against those most at risk from fire.

HFRS Position Statement - Home Fire Safety Visits

If referring partners are aware of any potential risk to our staff, they should ring 0300 303 8242.

Faulty smoke alarms can also be reported on 0300 303 8242.

Please do not use this form for arson threats, these must be reported to the Police.