Your browser is unsupported and may have security vulnerabilities! Upgrade to a newer browser to experience this site in all it's glory.
Skip to main content
  • About Us
  • Your Safety
  • Careers
  • Newsroom
  • Your Local Area
  • Contact Us

There is a false alarm somewhere in the UK every two minutes. Here’s how they happen and what you can do to reduce them:


Ensure detectors are kept free from dust and maintained regularly

Cooking fumes

Is cooking taking place in an appropriate area or is the type of detector and its location suitable?


Showers and baths can cause an alarm activation. Put up signage to alert staff and keep doors closed

Aerosol sprays

Consider signage to warn staff or move the detector to a more suitable location


Ensure smoking is only in designated areas and put up signage

Fumes from hot works

Sawdust or fumes from drilling or sawing can cause a sensor to activate. Do you have a hot works policy? Are staff aware of the procedures? Is the detector type and / or location suitable?

Accidental or malicious damage

Can covers be placed on call points or can they be moved if they are constantly getting knocked? Carry out an investigation for malicious activations – it may deter others in the future.

Testing or maintenance

If connected to a call handling centre, remember to contact them prior to testing and ensure that staff carrying out the testing have been trained

System fault

Ensure that your fire alarm maintenance company carries out regular thorough system checks