Together with our Emergency Service partners, we are committed to protecting and serving our communities in East Riding of Yorkshire, Hull, North Lincolnshire, and North East Lincolnshire. We deliver exceptional and inclusive emergency services, adapt to evolving risks, and ensure the safety and resilience of all, 24 hours a day, every day of the year.
We believe the most effective way to save lives, reduce injuries and other losses through fire and other emergencies is to reduce the number of incidents that occur. To help us achieve this our local Prevention and Protection teams work closely with partner organisations and our communities on initiatives to prevent incidents.
We review our Strategic Plan annually and measure our targets in our Annual Performance Report to ensure we are providing you with an assured level of service, giving you peace of mind that we are working to help you stay safe in your home, at work and when you’re out and about in the community.
We are committed to being an equal, diverse and inclusive Service. Our vision is to ensure the safety of communities in the Humber area and protect our firefighters, while enhancing the UK's emergency response capabilities.
We understand that our actions speak louder than our words and you can view our performance here.
We love to hear from you when we’ve done something well and you can let us know here.
If you’re not happy with the service that you have received, it is important that we know. You can tell us about it here.