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999 emergencies must be reported by calling 999.

We may need to keep and use your personal details to enable us to deal with your enquiry, but we will never pass your details to any third party without your consent. Our Privacy Policy can be viewed here.

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Alternatively, you can write to us at the following address:

Humberside Fire and Rescue Service Headquarters
Summergroves Way
East Yorkshire

or if you need additional support, telephone 01482 565333.

Fire safety

To see if you are eligible for a free Home Fire Safety visit or to report a faulty smoke alarm, please visit our referral page here.

Let us know

We are committed to lead by example and respect the views of others. We are working hard to become more representative of the communities we serve and if members of our community have felt and feel excluded, unwelcome, not valued or not supported by us, then they can contact us confidentially by email at

Our Whistleblowing Policy

We aim to provide a positive and supportive culture to enable employees and members of the public to raise their concerns. Our Whistleblowing Policy is intended to encourage and enable serious concerns to be raised without fear of reprisal, rather than tolerating a problem.

Our Professional Standards Whistleblowing Policy can be found on our Policy webpage, by clicking here.


Humberside Fire and Rescue Service is committed to safeguarding children, young people and adults at risk. We have a statutory duty to comply with legislative safeguarding frameworks and local inter-agency safeguarding arrangements to ensure we keep vulnerable people safe and promote the welfare of children and adults at risk of abuse or neglect. We recognise that we have a responsibility and play a key role in safeguarding the most vulnerable people in our communities.

If you have a safeguarding concern regarding a child or adult at risk of abuse or neglect, please contact the Safeguarding Team.


Tel: 01482 565333