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We receive 999 fire calls from East Riding of Yorkshire, City of Hull, North Lincolnshire and North East Lincolnshire areas. When a call is received Control Operators ask a variety of questions to determine the most appropriate response to an incident.

We liaise closely with:

  • Humberside Police
  • Yorkshire Ambulance Service
  • East Midlands Ambulance Service
  • Utility Companies
  • Local Authorities

Our Control Room is staffed by 4 Watches (Blue, Green, Red and White), working 2 day shifts followed by 2 night shifts. Each Watch is made up of:

1 Watch Manager
2 Crew Managers
3 Control Operators

They are highly trained to deal with any kind of emergency by providing the most appropriate advice.