Skip to main content

Unnecessary 999 calls during periods of industrial action

11 June 2014

Humberside Fire and Rescue Service (HFRS) is urging members of the public not to make unnecessary 999 calls, particularly during periods of industrial action.

Thursday 12 June 09:00hrs – Friday 13 June 09:00hrs
Saturday 21 June 10:00hrs – 17:00hrs

HFRS will be providing a reduced emergency response service during these periods so is asking for help from the local community.

Dene Sanders, Chief Fire Officer at Humberside Fire and Rescue, said: “Whilst the industrial action is taking place we will still respond to 999 calls, a level of service is in place but we are asking people to only call 999 if they really do need a fire engine. Our priority will be to respond to those calls where lives are at risk.”

A non-emergency call could be to someone who is locked outside their house or where debris has fallen in the road. There are other agencies and organisations that can help in this instance.

CFO Sanders said: “We do find ourselves in an unusual situation where we must prioritise our calls for those who are most in need of our assistance. However, I must emphasise that you should still call 999 in an emergency so that an experienced Control room operator can deal with your situation. You must not try and call your local fire station directly.”