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Originally achieved in 2009, the Award is re-certified on an annual basis subject to passing a compliance audit. On 24 and 25 January 2018, Humberside Fire and Rescue Service submitted its Customer Service Excellence self-assessment and facilitated an audit by Société Générale de Surveillance (SGS) to revalidate the award for a further 12 months.

  • East Riding of Yorkshire
  • Hull
  • North Lincolnshire
  • North East Lincolnshire