Quality Assurance Manager

An exciting, new, opportunity has arisen for a Quality Assurance Manager at Humberside Fire and Rescue Service (HFRS) to provide professional leadership, oversight and assurance across all assessment and verification activity within the Service.

This is a critical role ensuring that assessment processes linked to training pathways, operational competence, development portfolios and promotion frameworks are fair, transparent, robust and fully compliant with organisational, sector and national standards.

You will play a central role in strengthening confidence in our systems of assessment and assurance, supporting organisational learning, workforce development and continuous improvement across HFRS.

Key role requirements (knowledge, skills and experience):

• Strong experience in assessment, internal quality assurance or verification, ideally within complex or highly regulated environments.
• A thorough understanding of IQA principles, governance requirements and sampling methodologies.
• Knowledge of national qualification and assessment standards and quality assurance frameworks.
• The ability to analyse data, identify risk and translate findings into clear, actionable insight.
• Strong influencing and communication skills, with the confidence to provide challenge and assurance at all levels of the organisation.
• A professional, fair and values‑led approach, with a strong commitment to equity, consistency and transparency.
• Degree‑level qualification or equivalent professional experience.
• A recognised assessment or quality assurance qualification (e.g. CAVA, IQA Level 4, or equivalent); or working towards one. 

Applicants who can demonstrate significant relevant experience in quality assurance, assessment governance or verification are strongly encouraged to apply, even if they do not hold a formal qualification.

Benefits package:

• Local Government Pension Scheme
• Free on-site parking
• Generous holiday entitlement
• Access to an Employee Assistance Programme
• Sports and Welfare Association with free use of gym
• Access to discounts through the Blue Light Card
• Free private healthcare
• Cycle to work scheme
• Car salary sacrifice

Applications will be via the submission of an application form, outlining suitability for the role against the criteria set out in the person specification. Please submit your completed application form via email to the HR Team on HR@humbersidefire.gov.uk 

Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT.  Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.

Proposed Recruitment Timeline:

Closing Date: Tuesday 2nd June 2026 at 12 noon

Anticipate Interview Date: week commencing 22nd June 2026 

Appointment is subject to satisfactory pre-employment checks including references, right to work, and DBS checks.

For an informal discussion about the role please e-mail Group Manager Mike Anthony, (manthony@humbersidefire.gov.uk )

Applicants who require reasonable adjustments for disabilities at any stage of the selection process are invited to contact the HR Team (HR@humbersidefire.gov.uk), in confidence, at the earliest opportunity.

Here at Humberside Fire and Rescue Service, our people are what make us unique and every individual who shares our values has a voice to add to our story. We are committed to preserving our inclusive culture and promoting a sense of belonging. We believe we grow and learn better with a diverse team of employees and, as a result, we always appoint the best applicants based on what they can bring to our organisation, drawing on the differences in who we are, how we think and what we’ve experienced.